Welcome to Fusion By Sam. By accessing or using our website, placing an order, or browsing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use this website.


1. General Use of the Website

By using this website, you confirm that you are at least the legal age to make purchases under applicable laws. You agree to use the website only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the site.

Fusion By Sam reserves the right to refuse service to anyone for any reason at any time.


2. Product Information & Accuracy

We make every effort to display accurate product descriptions, pricing, and images. However, slight variations in color, fabric texture, embroidery, or detailing may occur due to screen settings, lighting, or handcrafted elements.

Fusion By Sam does not guarantee that all product descriptions or images are completely error-free. Such variations do not qualify as defects.


3. Pricing & Payments

All prices listed on the website are subject to change without prior notice. Prices are displayed in the applicable currency and may include or exclude taxes depending on location.

We reserve the right to:

  • Correct pricing errors
  • Cancel or refuse orders placed at incorrect prices
  • Limit quantities per customer

Orders will only be processed after successful payment confirmation.


4. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance. We reserve the right to cancel or limit any order due to stock unavailability, payment issues, or suspected fraudulent activity.

Once an order is confirmed and processed, it cannot be canceled unless explicitly approved by Fusion By Sam.


5. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier services, or unforeseen circumstances such as weather conditions or public holidays.

Fusion By Sam is not responsible for:

  • Delays caused by courier services
  • Incorrect or incomplete shipping details provided by the customer

Risk of loss or damage passes to the customer once the order is handed over to the courier.


6. Returns & Exchanges

Exchanges are accepted within 3 days of delivery, provided items are unused, unworn, and returned with original tags and packaging.

The following items are non-exchangeable:

  • Sale or discounted items
  • Customized or altered products
  • Cosmetics and accessories

Fusion By Sam reserves the right to reject exchanges that do not meet these conditions.


7. Intellectual Property

All content on this website — including images, text, logos, designs, graphics, and layout — is the exclusive property of Fusion By Sam. Unauthorized use, copying, reproduction, or distribution of any content without prior written permission is strictly prohibited.


8. User Accounts & Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details. You agree to provide accurate and current information and to notify us of any unauthorized use of your account.

Fusion By Sam is not liable for any loss or damage arising from your failure to protect your account information.


9. Limitation of Liability

To the maximum extent permitted by law, Fusion By Sam shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability, if any, shall be limited to the amount paid for the purchased product.


10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Fusion By Sam has no control over and is not responsible for the content, policies, or practices of third-party websites.


11. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using the site, you consent to the collection and use of your information as described in our Privacy Policy.


12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.


13. Changes to Terms

Fusion By Sam reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated terms.


14. Contact Information

For any questions regarding these Terms & Conditions, please contact us using the details provided on our website.